Description

Summary/Objective
The Executive Assistant assists the Branch Manager with carrying out duties for the day-to-day operations of office to aid in its continued growth and development.

Essential Duties
Reasonable accommodations may be made to enable individuals with disabilities to carry out essential functions. 

1. Screens and forwards incoming phone calls for the Branch manager and provides branch information as needed. 
2. Assists in managing branch invoice payments.
3. Maintains and updates calendars for the Branch Manager.
4. Assists the Branch Manager in the management of branch contracts and agreements.
5. Assists in the onboarding process.
6. Gathers data critical to Branch Manager’s ongoing analytics of branch performance and goals.
7. Assists in managing the inventory of branch assets. 
8. Assists the Branch Manager with inputting data upon request.

Qualifications

Competencies
Competencies include but are not limited to the following:

• Demonstrates excellent phone etiquette, conveying information and ideas politely in language the caller best understands.
• Builds and maintains relationships with internal and external customers, and determines means to increase customer satisfaction. 
• Prioritizes tasks in order of importance, and demonstrates the ability to adjust priorities as situations change.
• Achieves results with minimal supervision, taking responsibility for the quality and timeliness of work.
• Communicates ideas in writing and orally in a clear, concise, and logical manner.
• Demonstrates the ability to effectively use software programs, such as the Microsoft Word, Microsoft Outlook, and Microsoft Excel.
• Exercises discretion and independent judgment with respect to matters of significance.

Supervisory Responsibility
This position does not have supervisory responsibilities.

Required Education/Experience
Requires a high school diploma or G.E.D. and three years of executive administrative experience. 

Preferred Education/Experience
Preferable to have a Bachelor’s degree and five years of executive administrative experience in the mortgage or real estate industries.

InterLinc Mortgage Services, LLC. is an equal opportunity employer (EOE)